Privacy Policy

Dobre Solutions ("we", "us", "our") operates the website dobresolutions.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information. By using our Site you agree to the practices described here.

1. Information we collect

We only collect information we need to run the Site, respond to enquiries, and improve what we publish.

Information you give us

• Newsletter subscriptions: your email address and (optionally) your first name.
• Contact form submissions: your name, email address, the reason for your enquiry, and the content of your message.
• Consultation bookings: your name, email address, description of the problem, and (via our booking provider) your calendar availability.
• Comments & feedback: if we enable comments in future, the details you choose to share.

Information collected automatically

• Analytics data: pages visited, approximate location (country/city level), device type, referral source, and time spent. Collected via a privacy-friendly analytics tool (currently Plausible or similar).
• Log data: your IP address, browser, and access times, as recorded automatically by our hosting provider.
• Cookies: small text files used for essential site functionality and analytics. See our Cookie Policy for details.

2. How we use your information

We use your information to:

• Send the weekly newsletter you subscribed to (only if you opted in);
• Respond to your emails, enquiries, or booking requests;
• Deliver our paid consultation services if you book one;
• Understand how the Site is used so we can improve articles and site structure;
• Detect and prevent abuse, spam, or attempts to break the Site;
• Comply with our legal obligations.

We do not sell your personal information to third parties. We do not use your data to train any AI model, ours or anyone else's.

3. Legal bases for processing (GDPR)

If you are in the European Economic Area, United Kingdom, or Switzerland, we process your information under the following legal bases: your consent (e.g. newsletter signup), our legitimate interest in running and improving the Site, and where necessary to perform a contract (e.g. delivering a consultation you booked).

4. How we share your information

We share limited information with trusted third parties who help us run the Site. Each of these providers is bound by their own privacy commitments:

• Hosting provider (currently Hostinger) — stores the Site and processes access logs;
• Email service provider (e.g. MailerLite, ConvertKit or similar) — delivers our newsletter;
• Analytics provider — provides aggregate usage statistics;
• Booking / video-conferencing tools — where required to fulfil a consultation you've booked;
• Legal authorities — if legally required to do so.

5. Third-party links and affiliate partners

Our Site contains links to third-party sites, including affiliate partners such as Amazon Associates. When you click one of these links you are subject to that third party's privacy policy, not ours. See our Affiliate Disclosure for details on affiliate relationships.

6. Data retention

We keep personal information only as long as needed for the purposes described above, and then delete or anonymise it. Contact-form messages are typically kept for 24 months, then deleted. Newsletter data is kept until you unsubscribe. Analytics data is retained in aggregate form only.

7. Your rights

Depending on your location, you have the right to:

• Access the personal information we hold about you;
• Correct information that is inaccurate or incomplete;
• Request deletion of your personal information;
• Object to or restrict certain kinds of processing;
• Withdraw consent at any time (where processing is based on consent);
• Data portability (in a structured, commonly used format);
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, email us at hello@dobresolutions.com. We reply within 30 days.

8. Data security

We use industry-standard practices to protect your information: HTTPS/TLS encryption, restricted-access administration, and vetted third-party providers. No online service can guarantee absolute security, but we take reasonable steps to keep your data safe.

9. Children's privacy

Dobre Solutions is not directed at children under 13 (or 16 in the EU/UK). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International transfers

Our servers and service providers may be located outside your country of residence. Where we transfer personal information internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the latest changes took effect. Significant changes will be flagged in the site announcement bar or via email if you're subscribed.

12. Contact us

Questions about this policy, or want to exercise a privacy right? Contact us:

• Email: hello@dobresolutions.com
• Data requests: contact@dobresolutions.com
• Or via our Contact page